Award Force Onboarding

Get the most out of your awards management software

Award Force Onboarding package

The Onboarding package is, without a doubt, the best way to maximise ROI from investing in Award Force. You’ll receive a tailored onboarding experience to match your program needs, ensuring a fast start and well-rounded knowledge of the power available in the software.

Personal orientation with our Client Success Managers
Advice on how to best match Award Force features and capabilities to your program’s strategic outcomes
Collaborative support throughout configuration of the software
Patient and considerate training to ensure your confidence in the software
Preparation of theme design based on supplied brand assets
Detailed pre-launch checks
Round-the-clock, 24-hour training and support as needed (weekdays)

Six steps to onboarding success

Refined and perfected to provide an engaging, effective and enjoyable orientation experience

Program discovery

Your Award Force Client Success Manager will welcome you and ask for program details to get your account started.

Account + theme setup

Sit back and relax while our team creates your account and theme. Then, we will hand over the keys.

Personalised orientation session

This kickoff call with your CSM will go over your program needs, desired outcomes, and current and past pain points. The more we know, the better we can guide.

Education + best practices, tailored to your program

You will have a whole team of experts as your safety net. Take advantage of their vast knowledge of the system as they guide you through entry setup, criteria design, judging setup and general program management.

Training + configuration

We will show you how to be your program’s super hero, with tailored tips and advice on using Award Force like a pro to make your program shine bright!

Pre-launch check

Once your program is ready to go, we will go through it with a fine-tooth comb, making sure there are no problems or gaps. This will ensure your success from Day One.